Aud99 Casino Terms & Conditions
- Agreement to These Terms
- Who May Use Aud99 Casino?
- Opening Your Account
- Identity and Account Checks
- Funding Your Account
- Requesting Withdrawals
- Promotional Offers
- Using the Platform Properly
- Conduct That Is Not Allowed
- Ownership of Website Content
- Limits on Responsibility
- When Access May Be Restricted
- Personal Information
- Play with Control
- Changes to This Agreement
- How to Contact Aud99 Casino
These Terms and Conditions govern access to and use of Aud99 Casino, including its website, games, payment features, promotional offers and related services. By creating an account or using the platform, you confirm that you have read and understood these terms and agree to follow them.
Please review this document carefully before playing. If you do not accept any part of these Terms and Conditions, you must not register, deposit funds or use Aud99 Casino. Additional rules may apply to particular games, promotions or payment methods.
Agreement to These Terms
These Terms and Conditions form a binding agreement between you and Aud99 Casino. They apply whenever you visit the website, open an account, participate in a game or use any service made available through the platform.
Game rules, bonus conditions, privacy information and other notices displayed on the website form part of this agreement where they relate to your use of the relevant service. If a specific promotion has separate conditions, those conditions will apply to that promotion in addition to these terms.
Who May Use Aud99 Casino?
Aud99 Casino is intended for individuals who are at least 18 years old. You must not register or play if you are under the minimum legal age applicable to you. We may request evidence of age at any stage, and access may be restricted until satisfactory evidence is provided.
You are responsible for confirming that online gambling is permitted in your location. Aud99 Casino does not invite participation where such activity is unlawful or restricted. A user must not access the platform from a jurisdiction where doing so would breach applicable rules.
Opening Your Account
Only one personal account may be opened by each customer unless Aud99 Casino gives written permission otherwise. Registration information must be accurate, complete and kept up to date. You must not register on behalf of another person or allow another person to use your account.
You are responsible for protecting your login details and for activity carried out through your account. Notify Aud99 Casino promptly if you believe your credentials have been disclosed, misused or accessed without permission. We may decline registrations or require an account to be closed where information is incomplete, misleading or duplicated.
Identity and Account Checks
Aud99 Casino may carry out identity, age, payment and security checks before or after registration. You agree to provide documents or information reasonably required for these checks, such as proof of identity, age, address or ownership of a payment method.
Documents must be genuine, current and readable. Processing of a transaction or withdrawal may be delayed while checks are completed. If requested information is not supplied, or if it cannot be verified, Aud99 Casino may limit account functions, refuse a transaction or take other action permitted under these terms.
Funding Your Account
Deposits must be made using a payment method held in your own name or one that you are authorised to use. The available methods, minimum amounts and any applicable processing conditions are shown on the website. Aud99 Casino does not accept responsibility for delays caused by a bank, payment provider or other third party.
Before depositing, check the transaction details carefully. Funds credited to your account are intended for lawful gaming activity and must not be used to test, transfer or exploit payment systems. Aud99 Casino may return or hold funds if a payment is reversed, unauthorised, fraudulent or connected with suspicious activity.
Requesting Withdrawals
You may request a withdrawal of eligible funds through the options displayed in your account. Aud99 Casino may first require completion of identity and payment checks, including confirmation that deposits were made legitimately and that any applicable wagering conditions have been met.
Withdrawals will normally be returned through an approved method linked to you. A payment provider may impose its own processing times or limits. Aud99 Casino may correct obvious errors, remove invalid credits and return funds to the original source where this is reasonably necessary.
Any remaining balance should be withdrawn before account closure unless another arrangement is agreed. You must not request a withdrawal using another person’s payment details.
Promotional Offers
Bonuses, free spins and other promotional benefits are subject to specific terms shown with the relevant offer. These may include eligibility requirements, qualifying deposits, expiry dates, game restrictions, maximum conversion values and wagering requirements.
Only one promotion may be available to a customer, household, device, payment method or connected group where the offer conditions say so. Aud99 Casino may cancel a bonus or adjust promotional winnings where an offer has been claimed in error, obtained through abuse or used in breach of its conditions.
Before accepting an offer, you should read its rules and decide whether they are suitable for you. Promotional balances may be removed when an account is closed or suspended, subject to any rights that cannot lawfully be excluded.
Using the Platform Properly
You agree to use Aud99 Casino for personal entertainment and in accordance with these terms. You must provide truthful information, follow game instructions and use the website only through approved interfaces and ordinary user activity.
You must not interfere with the website, attempt to bypass security controls or use software that changes, automates or disrupts gameplay. You are also responsible for maintaining suitable equipment, connectivity and security on the device used to access your account.
Conduct That Is Not Allowed
The following activities are prohibited:
- Using an account belonging to another person or permitting another person to use yours.
- Providing false, stolen, altered or misleading information.
- Using unauthorised payment methods or funds obtained unlawfully.
- Attempting to manipulate games, outcomes, bonuses, payment processes or technical systems.
- Using bots, scripts, automated tools, malware or other unfair technical assistance.
- Colluding with other customers or exploiting a known error, vulnerability or pricing mistake.
- Using the platform for money laundering, fraud, financial crime or any unlawful purpose.
- Harassing staff, making threats or submitting abusive, deceptive or malicious communications.
Where prohibited conduct is suspected, Aud99 Casino may investigate, preserve relevant information and restrict activity while the investigation is ongoing.
Ownership of Website Content
Aud99 Casino and its licensors retain rights in the website, software, graphics, text, trademarks, game presentation and other materials made available through the platform. You receive a limited, personal and non-transferable permission to use these materials for normal account activity.
You must not copy, publish, modify, reverse engineer, distribute, sell or commercially exploit website content without prior written permission. Nothing in these terms transfers ownership of intellectual property to you.
Limits on Responsibility
Aud99 Casino aims to keep the platform available and accurate, but uninterrupted access cannot be guaranteed. The website may be affected by maintenance, technical faults, communications failures, third-party services or events outside reasonable control.
To the extent permitted by applicable law, Aud99 Casino is not responsible for losses caused by your failure to protect account credentials, unsuitable equipment, inaccurate information, payment-provider action or misuse of the platform. Nothing in these terms excludes responsibility that cannot legally be excluded or limits rights that cannot lawfully be limited.
Game results recorded by the platform and its relevant systems will generally be treated as final, subject to correction of a clear technical or administrative error.
When Access May Be Restricted
Aud99 Casino may suspend, restrict or close an account where necessary to protect customers, the platform or payment systems. Reasons may include suspected fraud, breach of these terms, failed verification, unusual activity, duplicate registration, payment reversal or a responsible gambling concern.
During a review, deposits, withdrawals, bonuses or gameplay may be temporarily unavailable. You must not create a new account or attempt to avoid a restriction without permission. If an account is closed, any remaining balance will be handled after relevant checks, subject to lawful deductions, unresolved transactions and applicable promotional conditions.
Personal Information
Aud99 Casino processes personal information to operate accounts, provide games, complete payments, carry out verification, prevent misuse and meet applicable obligations. Information may be shared with service providers or other parties where necessary for these purposes and in accordance with the applicable privacy information.
You should ensure that information supplied to Aud99 Casino is accurate and notify the platform of material changes. Further details about collection, use, storage and customer rights are provided in the relevant privacy notice.
Play with Control
Gambling should be treated as entertainment, not as a way to earn income or recover losses. Set a budget and time limit before playing, and never gamble with money needed for essential expenses.
If gambling stops feeling enjoyable or becomes difficult to control, stop playing and use the account controls or support options available through Aud99 Casino. You may ask for restrictions or a break from play, and additional information may be requested to apply those measures appropriately.
Changes to This Agreement
Aud99 Casino may update these Terms and Conditions to reflect changes to services, security practices, payment arrangements or applicable requirements. The latest version will be made available on the website with its effective date where appropriate.
Changes will apply from the stated effective date. If you continue to use the platform after that date, this will generally indicate acceptance of the revised terms. If you do not agree with an update, you should stop using the services and arrange any eligible withdrawal.
How to Contact Aud99 Casino
For questions about these Terms and Conditions, account access, verification, payments or responsible gambling features, contact Aud99 Casino at [email protected]. Please provide enough information for your request to be identified, but never include your password or full payment details in a message.
We may need to verify your identity before discussing account-specific information. These terms are intended to be read together with the website rules and policies that apply to the service you use.
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